From First Call
to Final Finish
We've refined our process over 15 years and hundreds of installations. Here's exactly what happens when you choose Gracehill Kitchens.
Free Home Design Visit
Everything starts with a free, no-obligation visit to your home. One of our designers will take precise measurements, discuss your vision, and assess any structural considerations. There's no pressure, no sales pitch — just an honest conversation about what's possible.
- Precise room measurements
- Discussion of your style preferences
- Assessment of plumbing and electrical positions
- Budget conversation
- Timeline planning
3D Design & Fixed-Price Quote
Within 48 hours of your design visit, we'll send you a detailed 3D render of your new kitchen and a fully itemised, fixed-price quote. No hidden costs, no surprises. You'll see exactly what you're getting before you commit to anything.
- Photorealistic 3D renders
- Full itemised quote
- Fixed price — no hidden extras
- Finance options presented
- Revisions included until you're happy
Supply & Delivery
Once you're happy with the design and have confirmed your order, we manage the entire supply chain. All cabinets, worktops, appliances, and fixtures are sourced and delivered to your property on a date that suits you.
- Full supply management
- Quality-checked on arrival
- Delivered to your property
- Appliance sourcing included
- Worktop templating service
Professional Installation
Our in-house installation team handles every trade — carpentry, plumbing, electrics, tiling, and plastering. No subcontractors, no coordination headaches. One team, one point of contact, from start to finish.
- In-house carpenters
- Qualified plumbers and electricians
- Professional tilers
- Plastering and decorating
- Full site protection throughout
Snagging & Sign-Off
Before we consider a job complete, we carry out a thorough snagging inspection with you. Any issues are resolved before we leave. You sign off only when you're completely satisfied.
- Full walkthrough with client
- All snagging resolved on-site
- Appliance testing and commissioning
- Cleaning and waste removal
- Handover documentation
Ready for Step One?
Book your free home design visit and we'll take it from there. No obligation, no pressure — just expert advice and a beautiful 3D design, free of charge.